House Mayhem Online Privacy Policy
Summary
House Mayhem Online is a party game you can play alone, or online with up to 7 other people in the same house. Playing alone sends nothing anywhere. When you choose to play online, the game uses Epic Online Services (a free service from Epic Games) to find other players and connect your headset to theirs. We do not sell data, show ads or run analytics, and we have no account system of our own.
1. Information we collect
We do not ask for your name, email address, contacts, location, photos or payment details. Nothing leaves your headset until you press an online option in the game's PLAY ONLINE menu (Quick Play, Private Party or Join With Code). Then:
- An anonymous player identifier. Epic Online Services gives your headset an anonymous ID (an Epic "product user ID") created from an anonymous device identifier. If your Meta account can confirm you own the app, the game may use a Meta user proof to sign you in to Epic instead; in that case your Meta user ID is shared with Epic for sign-in only.
- Party information. The party you host or join is listed in an Epic lobby with the game's name, version, whether it is private and, for private parties, a 4-digit code.
- Live game data. While you are in a shared party, your headset sends the other players' headsets your head and hand positions, which part of the house you are in, your chosen character, the weapons in your hands, when you fire, and what you hit. The host's headset sends everyone where the party guests are and what happens to them. This is needed to show you, and the party, on their headsets.
- Voice (optional, off by default). Only if you turn VOICE on, your microphone audio is sent live through Epic's voice service to the other players in your party. We never record or store it. You can mute any player or everyone.
- Reports. If you report a player, the report (their anonymous ID, a reason and your anonymous ID) is sent to Epic's player reporting service so we can review it.
2. Information stored on your device
The app saves on your headset: your chosen character, music track, and the list of players you have muted or blocked. This data never leaves the device and is deleted when you uninstall the app.
3. How information is used
Only to run shared parties (finding a party, connecting players, keeping the house in sync), to carry optional voice chat, and to act on reports (for example, preventing a banned player from playing online). It is not used for advertising or profiling.
4. Sharing
Online play is provided through Epic Online Services, which processes the data above under the Epic Games privacy policy (epicgames.com/site/privacypolicy). The other players in your party receive your live game data and, if you turn it on, your voice. Meta handles platform features such as purchases and its system reporting under Meta's own privacy policy. We do not share data with anyone else.
5. Retention
We retain as little as possible. Lobby and party data exist only while a party is open. Voice is never stored. Your anonymous Epic ID remains with Epic so the same headset keeps the same ID; reports are kept only as long as needed to review them and enforce the rules. Data on your headset is kept until you uninstall the app.
6. Children
House Mayhem Online is intended for adults and contains cartoon violence and gore. It is not directed at children, and we do not knowingly collect personal information from children. Online play can be avoided entirely by playing alone; voice chat is off unless turned on; any player can be muted, blocked or reported from the Players list; private parties can be limited to friends who have the code.
7. Permissions
The app uses the internet permission for online play, and the microphone (record audio) permission only if you turn voice chat on - you are asked first. It does not use the camera, location, contacts or eye tracking.
8. Your choices
Play alone to share nothing. Online, you can leave a party at any time, keep voice off, and mute, block or report any player. To ask about or request deletion of data connected to your anonymous ID, contact us at the address below.
9. Changes
If this policy changes, the updated version will be published at this address with a new effective date.
10. Contact
Citiview Studios
Email: citiviewgroup@gmail.com